In a report published by social bakers, Warid telecom was voted on the top of the list of the most socially devoted brands on Facebook for the month of October, 2013. Warid telecom managed to maintain its first position in this category since July 2013 with a fan following of around 635K. The average querry response rate was pretty impressive with a percentage of 83. The response rate for catering to queries also stood outstanding with a figure of 267 minutes during the month of October 2013. Following Warid’s example different companies have started to interact with customers personally to fulfill their needs in a better manner with the aim of topping the charts next month.